Introducing
Silver Service
Silver Service is a dedicated Real-Time Personalisation Platform for the Hotel Industry.
We analysis the movements of all your browsers and answer each need individually with Real-Time Personalisation.
- The unique user experience begins with a personal greeting and recognition of the returning client .
- Your site then adjusts to suit each browsers individual needs.
- As the browser navigates the site we gather new Real-Time data and adjust to answer new scenarios.
- If a browser is a very loyal client we can set special rules to offer them unique experiences.
- When the browser selects a room, we then offer them the best price available depending on their loyalty and show them current Real-Time price comparisons on well known Booking sites.
- The next step is to create an opportunity to up sell Dining and other in house facilities based on preferences and purchase history .
- If the browser exits during browse we have a an exit intent trigger to make them an offer and gather information for future communications
- Other products can also be added to the system like Personalised ESP,Loyalty card triggers etc
Set up and Beta Test
- Set up takes just 10 mins and no technical knowledge is required
- We have multiple design templates that can be adapted to your theme.
- Beta testing takes 2 weeks
- You then have a further 2 weeks to study our results and make your mind up.
Silver Service
Lets make it Personal.......
1. Real-Time Web Personalisation.
2.Unlimited number of target groups.
3.Unlimited number of personalised manifestations.
4.Multiple Template design.
5.Unlimited Number of users.
6. Editor: unlimited editing of personalisations.
7.Analytics dashboard.
8.Multiple Authorization levels.
9.Number of detail levels of data collection.
10.Identification possibility of visitors.
11.Data import / export through (API).
12.Real-Time Room price Comparison.
13.Real-Time Trigger Emails.
14.Abandoned search.
Here at ECERGE we focus on our clients’ most critical issues.
We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization.
