So I start my day off like any other at 5.45am as the baby is up early again, day no 629 and counting. I begin with a nice cup of…
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Customer centric Omni-Channel thrives on communication
Customer Centric Omni-Channel thrives on CommunicationRecently I attended a great e-commerce event in Dublin “ECAI.ie” free plug 🙂 ,,there I got to talk with a cross-section of eCommerce professionals from the future stars…
Touch Point Planning
I recently had a very interesting conversation about the world of eCommerce and I asked the very learned “Paul Guy” Digital & Loyalty, Topaz, Lloyds, etc (Sharing credit) what his thoughts were…
Customer-Retention
Customer-RetentionCustomer-Retention…by KenCon How useful is your current Personalization Tool0Recently I was having a coffee on Grafton Street in…by KenCon History Segmentation is not Real Time Personalisation0 So I start my…
